While a rewards program gets people interested there’s a right and wrong way to do it. Without the proper tools and management your rewards program will fail. These are ways you can guarantee to keep your rewards program alive. If you’ve spent some time looking into the benefits of retention marketing, you’re probably very familiar […]
Understanding the psychology of “consumer behavior” is a tricky thing. As marketers, we’re challenged by this time and again. However even though we’re acting as marketers now, we’ve all experienced being a customer first-hand, too. This experience is what’s prompting more retailers to focus on improving their customer retention rates through their customer experience. A […]
Rewards programs are a great way to build customer loyalty. However, creating that loyalty and program may not be as easy as it sounds. Everyone wants their rewards program to be successful and here’s how you can do that. Where do they go wrong? Failure to develop a shared management perspective of loyalty opportunity. Quality […]
In order to build your business you need to build customer loyalty and understand how to make your customers happy. By doing this, your business will benefit tremendously. Loyal customers tend to buy more and will advertise your business to others. Satisfied customers will become loyal customers. 1. Customer Care Comes First – If you […]
In today’s world most people have their cell phone with them at all times. Did you know that the average person checks their cell phone 110 times a day? Mobile commerce is an easy way to reach a ton of people and advertise what your business has to offer. Building a rewards program for mobile […]